Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Shipping & Delivery
  • At this time, Ottawavalleyfabric.com ships merchandise to Canadian Locations locations and within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands, as well as Europe and Australia. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    All of our items are in stock. Orders are shipped within 2 business days.

    Transit time begins the first full day AFTER your package leaves our shop.

    You will receive a confirmation email with your order, as well as an email when the order has been shipped. Tracking numbers will be provided if available.

    On occassion, items ordered at the same time are shipped separately. Your shipping email will let you know.

    If you (In North America) do not receive your order within 4 days, please let un know so that we can help to resolve the situation.

  • Sales Tax
  • Ottawavalleyfabric.com charges sales tax for merchandise ordered on this Web site based on the applicable state/province sales tax rate and the location to which the order is being shipped.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Ottawavalleyfabric.com makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Ottawavalleyfabric.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Ottawavalleyfabric.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Ottawavalleyfabric.com.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Ottawavalleyfabric.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Ottawavalleyfabric.com.

    The inclusion of material on this server does not imply any endorsement by Ottawavalleyfabric.com, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Ottawavalleyfabric.com tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Ottawavalleyfabric.com reserves the right to change its payment procedures at any time without prior notice to you.


    Our Return Policy is:


    Refunds and Exchanges

    Returns will be accepted on un-washed, un-cut fabrics but pre-authorization is required. To obtain a pre-authorization please contact us at info@ottawavalleyfabric.com . Return shipping instructions will be given when pre-authorization is obtained.

    If a product is returned for any of the following reasons Ottawa Valley Fabric will be responsible for the return shipping costs. If a product is returned for any other reason the buyer is responsible for the return shipping.

    • Fabric with a manufacturing flaw – we try our utmost best to catch any manufacturing flaws but sometimes they slip thru our fingers.
    • Wrong product - OOPS!